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Care Champion

Learn Mobilize Serve

Welcome to the
CityServeX - ROADMAP Guide

Step 1

Getting Started

Play Getting Started training video

Getting Started

Take the training quiz

New Email Setup and Password Reset Guide

Internal Team

Play Internal Team training video

Step 2

Step 3

Assessments

Play Measure and Report training video

Volunteer Management System

CityServeX Point guide for Care Champions

VMS POINT Introduction

POINT | CSX Site Setup Policies and Procedures

Play Volunteer Management System training video

Step 4

Entry Point

Entry Point Fast Facts

CityServeX.help

External Team Questionnaire

Play Community Help Entry Point training video

Step 5

Step 6

Participant Database

Play Participant Database training video

Participant Database

Participant Database Fast Facts

Participant Database Training Questionnaire

CityServeXTeam.findhelp

Resource Platforms: FindHelp

CityServeXTeam.findhelp

Findhelp Fundamentals ONLY Training Deck

Play Connecting an Individual to a Community Organization training video

Step 7a

Resource Platforms: NeighborLink

CityServeXTeam.findhelp

Volunteer Recruitment Cards

Fast Facts NeighborLink Intake Referral Flowchart

Individual to Another (NeighborLink)

NeighborLink resource

NeighborLink resource

NeighborLink Request Help

NeighborLink resource

Play Connecting an Individual to Another Person training video

Step 7b

Daily Operations

Daily Operations Questionnaire

Daily Operations

Play Daily Operations training video

Step 8

External Team

External Team Questionnaire

Play Recruiting Volunteers training video

Step 9

Step 10

Reaching the Community

Play Reaching the Community training video

CSX Santa Cruz RC Flyer

FindeHelp Cards

CityServeX booklet

Volunteer Recruitment Card

Coalitions

Network Leadership Qualities & Practices

Coalitions CSXU Care Champion

Neutral Convenier Attributes & Aptitudes

Play Coalitions training video

Step 11

Step 12a

Measure and Report

Play Measure and Report training video

Ongoing Support

Play Ongoing Support training video

Step 12b

Step 13

Sustainability

Play Sustainability training video