About Us

The CityServeX Four-Lane Model

CityServeX started with a simple but powerful idea: what if faith communities, businesses, government, and nonprofits actually worked together to help people? It began in the San Francisco Bay Area when churches realized they could do so much more by partnering across sectors instead of working alone.

CityServeX's 3 C's

The whole thing runs on three basic principles that just make sense: Caring for people who need help by Coordinating resources from all four sectors through a Connected network of volunteers. When you bring everyone to the table like this, people in crisis don't just get a band-aid solution - they get access to everything they need to actually get back on their feet.

84,828

people called our support line for help

6,314

Individuals Served

$1.8M

Provided $1.8M
in FREE direct
client services

Who Are We
Serving?

Homeless

534

Veterans

Disabled

214

Seniors 62+

802

Single Mothers

459

Under Age 18

1,023

$235K

Direct client subsidies: rental assistance, hotels, youth scholarships, car repair, deposits, clothing, transportation, basic needs, vocational/educational fees

Substantial Growth

We saw this work firsthand with CityServe of the Tri-Valley, which launched in 2012 to serve Dublin, Pleasanton, and Livermore. What started with a modest $180,000 annual budget grew into something remarkable - by 2023, they were managing over $3.2 million in resources and fielding 84,828 calls on their 222-CARE hotline. That growth meant they could help more than 6,000 people each year with everything from immediate aid to housing help and crisis intervention.

Introduction to Resource Coordination

That success became our blueprint. Now CityServeX is taking this proven approach to a hundred cities across the country through what we call Resource Coordination. When you get businesses, faith communities, government agencies, and nonprofits all pulling in the same direction, something amazing happens - not only do you help more people, but you help them better. It's about making the whole system work the way it should.